We gladly accept returns, exchanges, and cancellations.
- Just contact us within: 2 days of delivery;
- Ship items back to us within: 5 days of delivery;
- Request a cancellation within: 1 hour of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
To return your product, you should mail the product to:
Krakovskaya str. 5, apt.37
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- Custom or personalized orders;
- Items on sale. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems with your order.